Privacy Policy

What We Collect

Devi Ayurvedic collects the minimum information needed to process orders, personalize your experience, and comply with legal obligations.

• Contact details such as name, email address, phone number, and shipping address.
• Purchase history, cart interactions, and preferences to improve recommendations.
• Technical data like device type, browser information, and IP address for fraud prevention and analytics.
• Feedback and support conversations used to resolve concerns and enhance our services.

How We Use Your Information

Information is processed with care and never sold to third parties. We rely on trusted partners such as payment gateways, shipping providers, and analytics tools solely to fulfill orders and improve reliability.

• Process and deliver your purchases, including sending order updates and notifications.
• Provide personalized product recommendations and a smoother website experience.
• Detect, prevent, and report fraudulent activity, unsafe behaviour, or policy violations.
• Maintain internal records for taxation, auditing, and compliance requirements.

Your Choices & Controls

You remain in control of your personal data. You may update preferences and request changes at any time.

• Access, correct, or delete your information by contacting our privacy team.
• Opt out of promotional messages directly from any email footer or through your account.
• Manage cookies through browser settings; essential cookies keep the store functional.
• Request a copy of data we hold about you for transparency and portability.

Security Measures

We employ encryption, multi-layer access controls, and regular audits to secure your information. Third-party integrations undergo thorough vetting and data sharing agreements.

Despite our best efforts, no online transmission is 100% secure. We encourage you to use strong passwords and enable available account protection features.

Retention & Updates

Data is retained only for as long as needed to fulfill the purposes outlined above or as required by law. We review this policy regularly, and material updates will be announced on this page with a new effective date.